Privacy Policy

A legal disclaimer

The Line Drive ("we," "us," or "our") is committed to protecting your privacy as you engage with our indoor baseball hub in EaDo, Houston—featuring a 90-foot turf infield, four HitTrax-equipped cages, retail gear, coaching clinics, high-end coffee, and beer/wine for parents. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (thelinedrivehouston.com), book services, purchase products, or interact with our platform. As a family-run operation homeschooling our kids (including a tournament-playing 10-year-old and an artistic 5-year-old), we prioritize conservative, transparent data practices—focusing on security like Azure-level encryption and minimal sharing to build trust in our community. This policy aligns with laws like CCPA and GDPR, but consult a lawyer for customization, as it's a template, not legal advice.

We do not sell your personal information. Data is shared only with service providers (e.g., EZFacility for bookings, Square for payments) under strict contracts, or as required by law (e.g., subpoenas). For children under 13, we comply with COPPA—no targeted ads, parental consent required for data collection. You have rights to access, correct, delete data (email privacy@thelinedrivehouston.com); opt-out of cookies via browser settings or our banner. Security includes firewalls, regular audits, and breach notification within 72 hours if needed.

We collect payment and transaction data, processed via Square/Stripe gateways (PCI DSS compliant); tokenized (no full card storage). Examples include credit card details (masked), purchase history for retail gear like Nokona gloves or beer/wine add-ons. The purpose is to facilitate transactions, prevent fraud; retained 7 years for tax compliance. Security measures include tokenization via API; monitored for anomalies with fraud detection algorithms. Technically, this supports seamless upsells (e.g., coffee during Vikings watch parties)—data science tip: Python analysis for trends, aiming 15% revenue lift.

We collect usage and device data, automatically logged via Google Analytics/Wix cookies (IP anonymized); includes geolocation (non-precise). Examples include browser type, IP address, pages viewed (e.g., retail shop or clinic pages); device info for mobile bookings. The purpose is to improve site UX, analyze traffic (e.g., east Houston visitors); retained 26 months. Security measures involve anonymized IPs; consent banners for cookies (GDPR-style). This optimizes for homeschool mobile users—e.g., shorter forms for parents, with creative daughter's art thumbnails for engagement.

We collect marketing and communication data, opt-in via Mailchimp forms; includes preferences from surveys. Examples include email subscriptions for promotions (e.g., "Swing Hard, Live Easy" deals); feedback on clinics. The purpose is to send targeted offers (e.g., beer specials); retained until unsubscribe. Security measures include double opt-in; unsubscribe links in every email. This segments for family events (e.g., artistic clinics)—marketing shortcut: A/B tests boost open rates 25%.

We collect sensitive data (limited), only if volunteered (e.g., health notes for custom drills); not actively collected. Examples include age/skill level for youth bookings; no medical data stored. The purpose is to personalize services (e.g., ski-inspired agility); deleted after use if not required. Security measures involve strict access logs; encrypted and pseudonymized. This supports homeschool customization—conservative: Minimal collection to respect privacy, aligning family values.

Changes to this policy will be posted with dates; continued use implies consent. Contact us for questions—committed to transparent, community-focused practices as we grow.